Refund Policy

Refund Policy

Refund Policy

The confirmation email we send will set out the latest time that you may amend or cancel your order, being 72 hours prior to the date of your delivery (the “cut-off time”).

Should you wish to cancel your order after the cut off time but prior to delivery, we may charge you in full for an amount equal to the value or your order, including any delivery cost.

Any cancellation must be sent to us by email to foodonly@sapna.co.uk within the cut-off time. Where you order goods that are unavailable for any reason, we shall notify you and we will either send a replacement product with your order with agreement from you, or organise a full refund or a voucher within two working days again with your agreement.